Social care telephone helplines and forums
Older people
Age UK – for older people, their families, friends and carers
- Call 0800 678 1602
- Helpline open: every day of the year, 8am to 7pm
Independent Age – for older people, including advice about care, money and health
- Call 0800 319 6789
- Helpline open: Monday to Friday, 8.30am to 5.30pm
- Email: advice@independentage.org
The Silver Line – for older people
- Call 0800 470 8090
- Helpline open: every day of the year, 24 hours a day
Money and benefits
Money Helper – for advice about money and benefits
- Call 0800 138 7777
- Helpline open: Monday to Friday, 8am to 6pm
Citizens Advice – for advice about money and benefits
- Call 0800 144 8848
- Helpline open: Monday to Friday, 9am to 5pm
- Citizens Advice will not charge you to call its national phone service or helpline, however your service provider may do
If you care for someone else
Carers UK – help and advice for carers
- Call 0800 808 7777
- Helpline open: Monday to Friday, 9am to 6pm
If you care for a child
Family Action – support for parents and carers
- Call 0808 802 6666
- Text 07537 404 282
- Helpline open: Monday to Friday, 9am to 9pm
- Email: familyline@family-action.org.uk
Call your local council for help and advice
Speak to other carers online
There are many people who care for others sharing their stories and offering support online. You don't have to join in conversations, but it might help to see what's being said.
Page last reviewed: 21 October 2021
Next review due: 21 October 2024